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Health & Safety

The safety of the people who work and play in Grand Teton National Park is our highest priority. To provide for the health and safety of our guests and employees of Grand Teton Lodge Company, we first developed a system based after the British Organizational Health & Safety Assessment Series (OHSAS) Standard 18001.

Then we raised the bar and created a plan that went beyond standard required procedures. Our system is certified under an Occupational Safety and Health Administration (OSHA) cooperative program known as the Voluntary Protection Program. The result is a system designed with goals to prevent incidents that may cause harm to guests and employees.

Policy

Grand Teton Lodge Company Health and Safety Policy This is our commitment… In partnership with the National Park Service, our role is to be stewards of Grand Teton National Park and to provide a safe and healthy experience for our visitors and employees through a health and safety program designed to prevent incidents that may cause harm to our employees, visitors, or guests. We will:

  • Comply with all requirements of federal, state, and local laws and regulations that help protect visitors and employees.
  • Provide leadership and actively participate in educating Park visitors and employees with respect to health and safety issues.
  • Continually work to perfect practices, procedures, and reporting to maintain consistently high standards to prevent injury and illness for employees and visitors.
  • Ensure that supervisors are familiar with our health and safety programs and train employees accordingly; and, that we hold supervisors accountable for any incidents in their area of responsibility.
  • Require employees to follow all safety policies and procedures for performing their duties in a safe and professional manner.
  • Encourage employees who observe any unsafe conditions or actions to report them to their supervisor who will take immediate and appropriate measures necessary to eliminate such conditions.
  • Encourage our guests and visitors to share any safety concerns with a manager on duty.
  • Strive to ensure that any job or activity will not be undertaken until the safety of employees and visitors has been considered first and only encourage activities that promote a safe visit to the Park and our facilities.

We make this important commitment to you and to the success of our program. Grand Teton Lodge Company is poised to remain a leader in providing a healthy and safe experience for people, while protecting the environment for future generations. In partnership with the National Park Service we see our role as a guardian of the Park and of those who choose to work and visit here.

Safety for Park visitors, guests, and employees is a core value of the Grand Teton Lodge Company.

Certifications - OSHA Voluntary Protection Program

Having a plan is one thing. Constantly improving it is even better. At Grand Teton Lodge Company, we believe in measuring our progress. This includes continuous third-party audits, standards, and certifications.

Thanks to our company’s desire for constant improvement, we became the first company in the U.S. federal or state hotel/resort classification to earn the STAR distinction from the Occupational Safety and Health Administration (OSHA). Since then, we have maintained this status through a comprehensive recertification audit. This is the highest possible level in OSHA’s Voluntary Protection Program—a distinction we are honored to hold.

Guests

At the core of safety and protection is knowledge. The more we all know, the better we can change in a positive way. Every day, we educate and inspire guests in a variety of ways—from complimentary education materials to guided activities and individual discussions.

We believe that by sharing our vision with our guests, they will understand and participate in protecting the natural beauty of Grand Teton National Park. Along the way, they will also be better informed in avoiding hazards and accidents with wildlife during their stay. The result of knowing more allows guests to have an enjoyable experience, and helps us to preserve Grand Teton National Park for future visits and guests.

Employees

Our employees determine our success. They are the face of Grand Teton Lodge Company. They deserve our commitment to a comprehensive health and safety program.

It all starts with training. We hire more than 1,000 new employees each year. The in-depth training process allows employees to understand and adopt our commitment to the environment, identify health and safety issues, and learn far beyond their specific job requirements.

In fact, we have partnered with the University of Wyoming to create a program where employees earn a hospitality certificate by attending training and other classes onsite at Grand Teton Lodge Company locations. In addition to training, the following guidelines direct our health and safety program:

  • A corporate health and safety policy
  • Identification and prioritization of regulatory requirements
  • A formal health and safety management team and employee committee
  • Well-defined health and safety system parameters
  • Clear recognition of operational hazards and risks
  • Comprehensive training and documentation
  • A companywide safety incentive program