Jenny Lake Lodge 2021 Operations Update
Last Updated: March 9, 2021
Facilities open seven days a week except where otherwise noted. Hours subject to change.
The health and safety of our guests, employees and community members is always our top priority. As a result of the continuing impacts of the COVID-19 global pandemic, and in alignment with guidance from the National Park Service as well as recommendations and ordinances from the CDC and public health authorities, operations at Grand Teton Lodge Company and Flagg Ranch Company properties will be modified for the 2021 summer season.
At this time, there is no impact to your Jenny Lake Lodge cabin reservation.
However, please note that some ancillary facilities and services—including restaurants, activities, and retail operations—may have revised operating dates and/or times, may be subject to capacity constraints, may be not be open/operating, or may have other modifications or limitations in available service.
Guests are encouraged to check back to our site regularly for updates, and to plan ahead and book early.
- Daily stay-over housekeeping services and turn-down service will not be available. Please feel free to contact the front desk to request basic services such as trash removal and extra linens.
- The Jenny Lake Lodge Dining Room will be open for breakfast and dinner only, and advance reservations are required. Breakfast reservations can be made upon arrival. We will reach out to you by email when it’s time to make your reservations.
- The property, including the Dining Room, will be available to registered guests only; outside guests will not be permitted on property for any reason.
- Due to capacity constraints, the main lobby will be utilized as extended dining space for the restaurant. As such, the lobby will be not be available for non-dining use.
- Picnic-style boxed lunches will be available for pre-order with limited availability. Please contact the property for ordering details.
- Horseback riding, activities, and bicycles will continue to be available to guests.
For additional questions or assistance, please contact us at 307-543-3100 or GTLCreservations@vailresorts.com.
Our Commitment to Your Health and Wellbeing
The health and safety of our guests, employees and community members is always our top priority. As a result of the continuing impacts of the COVID-19 global pandemic, and in alignment with guidance from the National Park Service as well as recommendations and ordinances from the CDC and public health authorities, operations at Grand Teton Lodge Company properties will be modified for the 2021 summer season. We have implemented extensive protocols across our locations to help prevent the spread of coronavirus, compliant with the American Hotel & Lodging Association’s Safe Stay guidelines. We also ask that, as our guest, you act as a partner in ensuring a safe and enjoyable experience for all. These plans may be subject to further modification if necessary.
STEPS WE'RE TAKING TO ENSURE GUEST AND EMPLOYEE HEALTH & SAFETY
- Modifying operating procedure to minimize contact risks
- Capacity reduction in guest and employee areas to allow for physical distancing
- Enhanced cleaning protocols in line with recommendations from the CDC and other health authorities
- Employees required to take a daily health screening - including temperature checks - prior to reporting for each shift
- Employees utilizing masks and/or gloves where appropriate
- Discontinuing stay-over housekeeping service
- Hand sanitizer stations available throughout our locations
- Plexiglas barriers in retail outlets and other locations
- Limiting occupancy in our retail stores, dining rooms, and other areas
- Contactless checkout
WHAT WE REQUEST OF YOU AS OUR GUEST
- In support of the President’s Executive Order on Protecting the Federal Workforce and Requiring Mask-Wearing, all individuals are required to wear a mask or other acceptable face covering when inside, in line, gathered for services at our public facilities, interacting with our employees, or outdoors on NPS-administered lands when social distancing is not possible. The mask must fully cover both the mouth and nose.
- Please do not enter our public facilities if you show any signs or symptoms of illness. Symptomatic guests should wear a face covering when leaving their room.
- Follow recommended social distancing guidelines and maintain a minimum of six feet between yourself and others not in your traveling party.
- Wash your hands with soap and water frequently, and use sanitizer stations available throughout our locations when hand washing is not possible.
- Respect guidance/directions on all posted signs, as well as any related requests from our team members.
- Be aware of and adhere to all state and local health orders and recommendations. Current information for Teton County can be found here.
- Please note that maintenance personnel are not permitted to enter occupied rooms unless it is an emergency.